E - Business When most people hear the term e-business, they immediately think of e-commerce. And although enabling your customers to purchase your products and services on-line is certainly a big part of e-business, it's really only one piece of the e-business puzzle. In order to fully web-enable your business, you must consider many of your other basic business processes, like purchasing, accounts receivable, inventory management and sales force automation. When the above five components of e-business are combined to support these critical applications, you are truly doing e-business. e-business opens the door for a whole new way of doing business. Here are some examples that you may have not considered: Allowing your clients to review and update their accounts online, or submit customer service requests via an online form. Enabling your clients and project teams to access and work on project plans and specifications through an Internet connection so that everyone can collaborate and work on the latest project version. Creating a system where your sales force can access and manage contact information, sales leads, proposals, pricing data, competitive information, and sales presentations, using an Internet browser like Netscape Navigator or Microsoft Internet Explorer. Purchasing supplies from your suppliers using software that allows your company to submit and track orders over the Internet and then manage and account for purchasing receipts.